Privacy Policy

Effective Date:June 2026

Welcome to EcoVizi ("EcoVizi", "we", "our", or "us").

EcoVizi is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, services, and related platforms.

By accessing or using EcoVizi, you agree to the practices described in this Privacy Policy.

1. Who We Are

EcoVizi is a solar monitoring, energy analytics, and sustainability intelligence platform that helps users understand energy performance, sustainability metrics, and environmental impact through connected energy systems and related services.

Website:
https://www.ecovizi.com

Contact:
support@ecovizi.com

2. Information We Collect

Personal Information

We may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Billing Information
  • Account Credentials
  • Subscription Information

Energy & Device Information

We may collect:

  • Solar System Capacity
  • Inverter Information
  • Energy Production Data
  • Energy Consumption Data
  • System Performance Metrics
  • Historical Monitoring Records
  • Sustainability Metrics

Automatically Collected Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Usage Statistics
  • Session Information
  • Website Interaction Data

3. Information From Other Sources

We generally collect information directly from users and connected systems.

In certain situations, we may receive limited information from:

  • Authorized Renewable Energy Partners
  • Solar Installation Providers
  • Inverter Integration Partners
  • Publicly Available Sources

We do not purchase personal information from data brokers or third-party marketing databases.

4. How We Use Your Information

We may use information to:

  • Provide EcoVizi services
  • Create and manage user accounts
  • Process subscriptions and payments
  • Deliver energy monitoring services
  • Generate sustainability insights
  • Produce energy analytics and reports
  • Improve platform functionality
  • Respond to support requests
  • Prevent fraud and unauthorized access
  • Comply with legal obligations
  • Communicate service updates

5. Energy Monitoring & Sustainability Data

EcoVizi may process data received from connected solar systems, monitoring devices, inverter integrations, and renewable energy platforms.

This information may be used to:

  • Generate energy reports
  • Provide sustainability insights
  • Calculate environmental impact estimates
  • Deliver performance analytics
  • Improve platform services

Energy-related information is used solely for legitimate business and service purposes.

6. Carbon Impact Information

Carbon impact estimates, sustainability metrics, and environmental insights provided through EcoVizi are informational in nature.

Unless explicitly stated otherwise, such information does not constitute certified carbon credit verification, regulatory certification, or environmental compliance documentation.

7. Sharing of Information

We do not sell personal information.

We may share information with:

  • Cloud Service Providers
  • Data Storage Providers
  • Analytics Providers
  • Payment Processors
  • Authentication Providers
  • Website Hosting Providers
  • Renewable Energy Integration Partners
  • Authorized Solar Service Partners
  • Legal Authorities when required by law

Information shared is limited to what is reasonably necessary for service delivery.

8. Renewable Energy Partner Referrals

With user consent, EcoVizi may facilitate introductions between users and authorized solar installers, renewable energy providers, and sustainability service partners.

Information shared will be limited to what is necessary to provide requested services.

9. Cookies and Tracking Technologies

EcoVizi may use:

  • Essential Cookies
  • Analytics Cookies
  • Preference Cookies

Cookies help us:

  • Maintain platform functionality
  • Improve user experience
  • Remember preferences
  • Analyze website traffic

Users may manage cookies through browser settings.

For more information, please visit:
https://www.ecovizi.com/cookie-policy

10. Google Analytics

EcoVizi may use Google Analytics to understand website usage and improve user experience.

Google Analytics may collect information regarding:

  • Page Visits
  • Session Duration
  • Device Information
  • User Interactions

Users can disable Google Analytics through available browser tools and settings.

11. Payment Processing

Subscription payments may be processed through trusted third-party payment providers.

EcoVizi does not store complete payment card information on its servers.

Payment providers may process information according to their own privacy policies.

12. Data Retention

We retain personal information for as long as necessary to:

  • Provide services
  • Maintain user accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

13. Data Security

EcoVizi implements reasonable administrative, technical, and organizational security measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Your Privacy Rights

Subject to applicable law, users may:

  • Access their personal information
  • Correct inaccurate information
  • Request deletion of information
  • Withdraw consent where applicable
  • Request information regarding data processing

Requests may be submitted through:

https://www.ecovizi.com/contact

or

support@ecovizi.com

15. Account Deletion

Users may request account deletion at any time.

Following verification, EcoVizi will delete or anonymize personal information unless retention is required for legal, security, tax, or operational reasons.

16. Third-Party Websites

Our platform may contain links to third-party websites.

EcoVizi is not responsible for the privacy practices, policies, or content of third-party websites.

17. Children's Privacy

EcoVizi is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

18. International Data Processing

Information may be processed or stored using cloud infrastructure providers located in different jurisdictions.

EcoVizi takes reasonable measures to protect information regardless of processing location.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on:
https://www.ecovizi.com/privacy-policy

20. Contact Us

EcoVizi

Plot No 1, Bank Colony
Jagatpura
Jaipur, Rajasthan 302017
India

Email:
support@ecovizi.com

Alternative Email:
ecovizi08@gmail.com

Website:
https://www.ecovizi.com